Legal Information

Cookie Policy

Last Updated: January 2, 2026

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit websites. They help websites remember your preferences, understand how you use the site, and improve your experience.

We use cookies and similar technologies (web beacons, local storage, session storage) on UPA Simulator to provide, secure, and improve our Service.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

✓ Always Active - Cannot Be Disabled

These cookies are essential for the website to function and cannot be disabled in our systems.

Cookie NamePurposeDuration
sb-access-tokenAuthentication token for logged-in users1 hour (refreshed automatically)
sb-refresh-tokenRefresh authentication session30 days
__Host-authjs.csrf-tokenCSRF protectionSession
cookie-consentStores your cookie preferences1 year

2.2 Functional Cookies

User Preferences

These cookies enable enhanced functionality and personalization. If you disable these, some features may not work correctly.

Cookie NamePurposeDuration
themeRemember dark/light mode preference1 year
languageRemember language preference (pt-BR/en)1 year
onboarding-completedTrack whether user completed onboardingPermanent (until cleared)

2.3 Performance & Analytics Cookies

Usage Analytics

These cookies help us understand how visitors interact with our website. All data is aggregated and anonymized.

ServicePurposeProvider
SentryError tracking and performance monitoring
(PII automatically redacted)
Sentry.io
sentry-sessionSession replay for error diagnosisSession

2.4 Advertising Cookies

❌ Not Used

We do NOT use advertising or tracking cookies. We do not sell your data to advertisers.

3. Third-Party Cookies

Some cookies are set by third-party services we use:

3.1 Supabase (Authentication)

  • Purpose: User authentication and session management
  • Cookies: sb-* cookies
  • Privacy Policy: supabase.com/privacy

3.2 Stripe (Payment Processing)

  • Purpose: Secure payment processing
  • Cookies: __stripe_* cookies
  • Privacy Policy: stripe.com/privacy

3.3 Sentry (Error Monitoring)

  • Purpose: Application error tracking and performance monitoring
  • Data Protection: PII automatically redacted before transmission
  • Privacy Policy: sentry.io/privacy

4. Local Storage and Session Storage

In addition to cookies, we use browser storage technologies:

4.1 Local Storage

  • auth-state - User authentication state (Zustand store)
  • simulation-progress - Save simulation progress locally
  • user-preferences - Interface preferences

4.2 Session Storage

  • active-simulation - Current active simulation ID
  • temp-chat-history - Temporary chat messages (cleared on session end)

Note: Local and session storage data never leaves your device unless you explicitly save progress to our servers.

5. How to Control Cookies

5.1 Cookie Consent Banner

When you first visit UPA Simulator, you'll see a cookie consent banner. You can:

  • Accept All: Allow all cookies for the best experience
  • Reject Optional: Only use strictly necessary cookies
  • Customize: Choose which cookie categories to enable

You can change your preferences at any time by clicking "Cookie Settings" in the footer or visiting your account settings.

5.2 Browser Settings

Most browsers allow you to control cookies through their settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Privacy, search, and services → Cookies

5.3 Do Not Track (DNT)

We respect browser Do Not Track signals. When DNT is enabled, we:

  • Disable optional analytics cookies
  • Minimize data collection to essential operations only
  • Do not track your behavior across sessions

5.4 Impact of Disabling Cookies

⚠️ Important

If you disable or reject cookies, some features may not work correctly:

  • You cannot stay logged in
  • Your preferences won't be saved
  • Simulations may not save progress
  • Some interactive features may be unavailable

6. Cookie Lifespan

6.1 Session Cookies

Session cookies are temporary and deleted when you close your browser. Used for: authentication tokens, temporary form data, active simulation state.

6.2 Persistent Cookies

Persistent cookies remain on your device for a set period or until manually deleted. Used for: theme preferences (1 year), cookie consent (1 year), refresh tokens (30 days).

6.3 Clearing Cookies

You can delete cookies at any time through your browser settings. This will log you out and reset your preferences.

7. Updates to Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised "Last Updated" date.

If we make material changes, we'll notify you via email or a prominent notice on our platform.

8. Contact Us

Questions about our use of cookies?

  • Email: privacy@upasimulator.com
  • Data Protection Officer: dpo@upasimulator.com

9. Your Consent

By clicking "Accept" on our cookie banner or continuing to use our website, you consent to our use of cookies as described in this Cookie Policy.


Política de Cookies (Portuguese)

Última Atualização: 2 de Janeiro de 2026

O que são Cookies?

Cookies são pequenos arquivos de texto armazenados no seu dispositivo quando você visita sites. Eles ajudam os sites a lembrarem suas preferências e melhorarem sua experiência.

Tipos de Cookies que Usamos

Cookies Estritamente Necessários

Essenciais para o funcionamento do site (não podem ser desativados):

  • Autenticação e login
  • Proteção contra CSRF
  • Preferências de cookies

Cookies Funcionais

Melhoram a experiência do usuário:

  • Preferência de tema (claro/escuro)
  • Idioma preferido
  • Estado do onboarding

Cookies de Desempenho e Análise

Nos ajudam a entender como você usa o site:

  • Rastreamento de erros (Sentry - DII removidos automaticamente)
  • Monitoramento de performance

Cookies de Publicidade

❌ Não utilizamos - Não vendemos seus dados para anunciantes.

Como Controlar Cookies

  • Banner de Consentimento: Escolha suas preferências ao acessar o site
  • Configurações do Navegador: Controle cookies nas configurações de privacidade
  • Do Not Track: Respeitamos sinais DNT do navegador

Cookies de Terceiros

Utilizamos serviços de terceiros confiáveis:

  • Supabase: Autenticação
  • Stripe: Processamento de pagamentos
  • Sentry: Monitoramento de erros (DII protegidos)

Impacto de Desabilitar Cookies

Sem cookies, algumas funcionalidades não funcionarão:

  • Não será possível fazer login
  • Preferências não serão salvas
  • Progresso de simulações pode ser perdido

Contato

Dúvidas sobre cookies? Entre em contato: privacy@upasimulator.com